DXI Vendor Reports

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Vendor Spotlight: Klevu

Klevu Ecommerce Search

Klevu is a leading AI-powered search and product discovery platform that helps ecommerce businesses drive conversion, reduce bounce rates, and increase customer loyalty.

Founded in 2013 in Finland, Klevu is a fast-growing SaaS company that provides advanced AI-powered search, product recommendations, and personalization solutions for ecommerce websites. With a strong presence in North America and Europe and over 100 employees globally, Klevu’s proprietary technology leverages machine learning, natural language processing, and user behavior analytics to elevate the search and discovery experience by automatically optimizing search results, category pages, and product recommendations.

Market Differentiation:

  • Multimodal approach utilizing vector, semantic, keyword and neural search
  • Patented synonym enrichment to understand shopper intent
  • Automated enrichment of product data for more relevant results
  • Direct interaction with LLMs for conversational commerce
  • Extensive ecommerce platform integrations and headless architecture
  • Consolidated AI platform across search, merchandising, recommendations
  • Ease of implementation and time to value

Klevu is a strong choice for mid-market to enterprise ecommerce retailers who view search as a key revenue driver and want to provide optimized, intent-driven experiences without heavy manual merchandising efforts. The platform has a proven track record across verticals like fashion, sports, toys, and home goods.

Klevu
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DX Offerings

Intelligent Search

Customer Reputation

Generally positive based on the ability to drive conversion and revenue growth. Some customers report longer implementation times.

Soluton Partner Ecoystem

Apply Digital bounteous Vaimo Williams Commerce

Markets Served

North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA)

Major Analyst Coverage

Gartner

Solution Accelerators

Unknown

Best Fit

Mid-market to enterprise ecommerce retailers across verticals looking to increase conversion rates and revenue through enhanced search and discovery. Key industries include fashion, sports, toys, home goods.

Key Customers

Puma, Callaway Golf, Toys"R"Us, Yamaha

Key Technology Partners

• Shopify • Magento • BigCommerce • Shopware

Customer Reviews

Customer Support

Website

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